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SHIPPING POLICY/RETURN POLICY

SHIPPING POLICY

At Sleakers, we move fast so you can too.

 

Processing Time

All orders are processed within 1–3 business days (excluding weekends & holidays). During drops or high-volume periods, processing may take slightly longer.

 

Shipping Times

 

  • U.S. Standard Shipping: 7–10 business days

  • U.S. Express Shipping: 3-5 business days

  • International Shipping: 7–14 business days (varies by location)

 

 

Tracking

Once your order ships, you’ll receive a confirmation email with your tracking number.

 

Incorrect Addresses

Please double-check your shipping info. Sleakers is not responsible for orders shipped to incorrectly entered addresses.

 

Lost or Stolen Packages

Once your package is handed to the carrier, Sleakers is not liable for lost or stolen items. If this happens, we recommend contacting the shipping carrier directly.

RETURN POLICY

Returns & Exchanges

 

 

At Sleakers, all sales are final.

 

Due to the limited and exclusive nature of our products, we do not offer returns, refunds, or exchanges unless an error was made on our end.

 

 

 

Exceptions (Our Mistake Only)

 

 

We will only accept a return or exchange if:

 

  • You received the wrong item, or

  • You received the wrong size than what was ordered

 

 

To be eligible:

 

  • Item must be unworn, unwashed, and in original condition

  • All tags and original packaging must be included

  • No signs of wear, damage, or alteration

 

 

 

 

Important

 

 

  • Any item that has been worn, washed, or altered will not be accepted under any circumstance

  • We do not accept returns for sizing issues if the correct size was originally shipped

  • We highly recommend reviewing sizing guides before purchasing

 

 

 

 

How to Request an Exception

 

 

If you believe you received an incorrect item, contact us within 48 hours of delivery:

 

info@sleakers.co

 

Include:

 

  • Order number

  • Clear photos of the item received

  • Description of the issue

 

 

 

 

Final Sale Policy

 

 

All items sold on Sleakers are considered final sale unless they qualify under the exception conditions listed above.

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